VrThaiShop is, literally, We are Thai shop. We are an online shop based in Bangkok, Thailand.

We are pleased to offer our high quality stainless steel cutlery and holloware with a reliable, professional yet friendly service.

At vrthaishop.com, ordering is easy and stress-free. Simply have your credit card ready for online shopping with us.

We also welcome offline order for bulk purchasing. Please drop us a line for more details.

After you have placed your order, you will receive an email confirming your purchased order. Once your payment has been made, we will check our supplier and email to let you know that your order has been proceeded. We will keep you up-to-date on your order status.

If for any reason an item you have ordered is temporarily out of stock, please accept our apologies. We will email you an estimated delivery time. However, you can make a final decision whether to cancel or confirm your purchased order.

If you wish to cancel your order, please email us as soon as possible. We will acknowledge receipt by return email and will cancel it immediately. However, if your order had left our warehouse, sorry that it can not be cancelled.

Delivery charges are based on calculated actual weight and delivery destination.

We pack and offer worldwide delivery.

Most orders are shipped via door-to-door service: UPS and EMS, an international courier service operated by the Thailand Post. Sea freight is available upon request.

The orders are despatched within 1-2 business days of receiving your order and payment (unless we specify otherwise). Delivery times vary from destination to destination.

Once your order is ready to be shipped, we will notify you via email providing you with the tracking details.

When the shipment reaches its destination, your order may be subject to customs, import duties and taxes. These charges are the responsibility of the recipient of your order. And the delivery may be affected by Customs delays.

All delivery/shipping costs are non-refundable.

Price and Description

Prices are quoted in Thai Baht.

Our minimum purchase is Thai Baht3,500.

All sizes, weights and colours given are averages as our products are handmade, slight variations in the actual items may occur.

Care of cutlery

Our stainless steel cutlery is dishwasher safe, but hand-washing is recommended for your first use.

Wash by hand
Promptly wash after each use. Wipe dry with a soft cloth. Ensure that the cutlery is completely dry before storing.

Wash in the dishwasher
Rinse each piece before loading in the dishwasher. Follow your manufacturer's instructions. Hand-dry your cutlery with a soft cloth as soon as the washing cycle has finished. Do not mix silverware items with stainless steel items in your dishwasher as it will leave marks on the silverware which cannot be removed.

It is easy care - Simply wipe dry right after washing!

Whether washing by hand or in the dishwasher, always hand-dry your cutlery immediately to enhance durability and reduce water spots. Importantly, please do not leave it unwashed overnight or prolonged soaking in water.

Payment

We accept VISA, MasterCard and American Express for online credit card payment. It will be made safely via the account of PaySbuy.com and it will be encrypted and secured with a VeriSign SSL Certificate.

For bulk order, please transfer your payment into our bank account (details to be provided). Your order will be despatched after the receipt of your payment (unless we specify otherwise).

Return Policy

Reliability and Customer satisfaction are our goal at VrThaiShop. However, please could you finalise your items purchased before placing your order. We do not accept returns because of the following reasons:

• A product is unwanted;
• Gift recepient has already had the same product; or
• Package did not arrive in time for your occasion.
  (If you would like to know the estimated delivery time, please feel free to contact us)

In some circumstances (any damage or defect), the item may be returned within 7 days of receipt with prior written authorisation. Simply return it unused, in its original condition and packaging. We will be happy to make an immediate full refund of the cost of your returned item only. Sorry that delivery/shipping costs and taxes are non-refundable.

Please return it within 7 days in its original condition to:

For queries, please do not hesitate to contact us via...